Frequently Asked Questions
Everything you need to know about our authentic Irish knitwear and heritage craftsmanship.
What is the difference between Merino wool and traditional Pure New Wool?
Merino wool is known for its exceptional softness and fine fibers, making it ideal for sensitive skin. Traditional Pure New Wool is slightly more robust and structured, offering maximum warmth and the classic heritage feel of authentic Irish sweaters.
How should I care for my Aran wool garment?
To preserve the natural oils and shape of your woollen garment, we recommend hand washing in lukewarm water with a mild wool detergent. Always dry flat and never tumble dry or hang your knitwear, as this can cause stretching.
Do you offer international shipping?
Yes, we ship our authentic Irish knitwear worldwide. Shipping costs and delivery times vary by destination, but most international orders arrive within 5-10 business days via our premium courier partners.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. If your sweater doesn't fit perfectly, you can return it for a full refund or an exchange for a different size or style.
Are your products actually made in Ireland?
Yes, Aran Woollen Mills is proud to be one of Ireland's largest lifestyle manufacturers. Most of our core collections are designed and crafted at our facility in Westport, Co. Mayo, using traditional stitching patterns.
How do I know which size to choose?
Our garments generally follow a classic fit. We provide a detailed size guide on every product page with specific measurements for chest width and garment length to help you find your perfect match.